At Echoholics Records, we strive to provide high-quality music and merchandise. If you are not fully satisfied with your purchase, please review our refund and return policy below.
All digital product sales are final.
Refunds are not available once digital products have been delivered or accessed.
Items may be returned or exchanged within 14 days of delivery if they are unused, unopened, and in their original condition.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
If you receive a damaged or defective product, please contact us within 7 days of delivery.
We will provide a replacement or issue a refund at no additional cost.
Approved refunds will be processed back to the original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Opened music CDs or vinyl records
Gift cards and digital codes
Clearance or final-sale merchandise
For refund or return requests, please contact us at: support@echoholics.com
